We booked Acc-Red for a return day trip from Dombivli to Thane and back. The service is impeccable,punctual and is built around giving you an A-class experience. The first thing I noticed was that the differently-abled passenger is seated in the front passenger seat, which gives them the best view and experience of the road and the surroundings. They also provided an extendable ramp to use on stairs as well as a wheelchair, so taking the passenger up and down the stairs and around was relatively effortless and quick. They are incredibly easy to deal with, knowledgeable,supportive and genuinely caring and empathetic to the situation that many wheelchair bound citizens face in Mumbai.
I would have no hesitation to recommend Acc-Red for a genuinely world class experience to people who are often forgotten about due to limitations in public infrastructure.